Zenduty

What are the ingredients of success for any business? Reliability, quality and resilience. To achieve these goals, you need to ensure that your services are working properly. That way, you can provide your most demanding customers with state-of-the-art SLAs. What better way to do this than with an online incident and alert management platform? Zenduty is a collaborative platform that can meet all your needs. It provides you with end-to-end alerts, allows you to manage calls, but also to organize responses in the most relevant way. Using this tool gives your teams control and powerful automation capabilities over the entire incident management lifecycle. You can know in seconds:- Which service is live;- What the problem is;- Which employee is most likely to resolve the incident. In other words, the Zenduty platform centralizes all alert management. Each team member knows what to do, where and when. It’s even possible to use customized, data-driven on-call rotations. This allows your team to provide 24/7 operational coverage. No major incident is left out of your scope. Your company perfectly meets customer expectations and improves its brand image.