SurveySparrow

To deploy a successful marketing campaign, reach your customers and increase conversion rates and sales volume, omnichannel is a must. Indeed, it is necessary to engage customers on a wide range of channels. To improve the experience across all these touch points, you need to increase your customer knowledge. To meet this challenge, SurveySparrow offers you the ability to create surveys to gather this valuable information. By analyzing the responses and understanding your customers’ needs and wants, you can identify underlying patterns, predict trends, and drive your strategy more effectively. Customer experience, product experience and employee experience, the SaaS SurveySparrow tool allows you to fine-tune them all. It allows you to improve the fluidity of your relationships with your customers, your employees and your partners, to improve both your reputation and the performance of your company. One of the major advantages of this online solution is its versatility. Industries as diverse as healthcare, education, hospitality and travel or agencies can take full advantage of this tool. With more than 100,000 customers in over 149 countries, SurveySparrow has become a major player in satisfaction and other types of surveys. SurveySparrow has been recognized as a Leader Winter 2021 and Top 100 Fastest Growing Products by G2.In addition, major brands have created better experiences through this recognized platform. This is the case for Xerox, Honda, Opera and Exin. Godrej Consumer Products, for example, is an emerging market leader in the personal and household care segment. It uses SurveySparrow to survey its employees to improve their journey. The tool has achieved a 90% survey completion rate. So this all-in-one platform can help you make a difference in your internal or external relationships.