The Freshchat platform is live chat software designed for sales, support and customer engagement teams. This software tool gives you the ability to exchange with your prospects or customers from all essential channels, including your website, mobile app or the social networks used by your startup.
By using Freshchat, you can accelerate your business by facilitating the work of all your collaborators. You’ll be able to offer a unified, high-quality experience across all key channels.
Relevant features enable you to go beyond simple discussions. First and foremost, Freshchat gives you a choice of weapons: messaging, live chat, email or voicemail, everything is possible to engage your customers wherever they are.
To offer self-service to your most demanding customers, the platform is capable of deploying bots based on artificial intelligence. This ensures a permanent presence of the web.
But that’s not all! Freshchat is also a workspace for your agents, proactive customer journeys to turn every interaction into a sales opportunity, and comprehensive data analysis tools.
Over 60,000 companies have already adopted Freshchat. These include organizations and companies such as Klarna, Blue Nile, make my trip, Travix and Harvey Norman.
With Secret’s promotional offer, take advantage of a preferential rate and start using the Freshchat platform right away, with substantial savings.
