Instatus

In order to stay in touch with your customers, satisfy them, and keep them loyal, it is essential that they have access to information about the status of the services you offer at all times. Indeed, a breakdown or malfunction can happen at any time. So you need to be proactive and have a solution for quick status updates. The Instatus solution has been developed to address these specific issues. In just a few minutes, this online platform generates a nice status page. It displays all the necessary information to the customer in the shortest possible time. In this way, dissatisfaction and frustration do not have time to build up among customers, because you meet their needs before they even have to formulate them. Customers are satisfied even during service downtime because they have access to quality information. This increases customer confidence in the reliability of your company and significantly reduces the creation of trouble tickets. This reduces the burden on service departments and allows your agents to focus on the tasks at hand. In short, Instatus keeps customers happy and loyal over the long term. In addition, your company saves valuable time and significantly reduces costs because Instatus makes it possible to deploy powerful status pages at a very competitive rate.